As a patient of Glen Rose Medical Center, you have the right to:

– receive considerate and respectful care;
– make decisions, in collaborations with your physician, involving health care;
– accept medical care or to refuse treatment after receiving clear information from you physicians;
– be informed of the medical consequences of refusing treatment;
– execute Advance Directives as permitted by law and have Glen Rose Medical Center staff and practitioners comply with their Advance Directives;
– provide informed consent prior to undergoing any non-emergency procedure;
– receive personal and informational privacy;
– expect any conversations about your hospitalization to be conducted discreetly;
– request a transfer to another room if another patient or visitor is unreasonably disturbing you;
– know the identity and professional status of healthcare workers and physicians providing services to them;
– have access to the information contained in your medical record as permitted by law and within a reasonable time frame;
– receive complete information from physician concerning diagnosis, recommended treatment and prognosis in understandable language;
– have special assistance for effective communication regarding medical care as needed;
– consult with a specialist at own request and expense;
– be informed of research, educational or experimental projects that affect care or treatment;
– receive satisfactory statement of charges, regardless of source of payment;
– have personal clothing and religious items that do not interfere with treatment of with the rights of others;
– receive services without discrimination of race, religion, sex, sexual orientation, age, culture, language,
physical or mental disability, gender identity expression, national origin or source of payment;
– exercise cultural or spiritual beliefs that do not interfere with treatment or with the rights of others;
– prompt and orderly transfer to another facility when medically permissible and necessary;
– consult with members of the Hospital’s designated Ethics Consultation Team as needed;
– voice complaints regarding quality of care received and have the complaint responded to;
– receive and send unopened mail;
– to have a family member or representative of his/her own choice and his/her own physician notified promptly of his/her admission;
– to receive care in a safe setting;
– to be free of all form of abuse or harassment;
– to the confidentiality of his/her clinical records;
– to be free from restraints, of any form, that are not medically necessary or are used as a means of coercion, discipline, convenience or retaliation by staff;
– to be free from restraints, of any form, imposed as a means of coercion, discipline, convenience or retaliation by staff;
– to have unexpected or adverse outcomes explained to yourself and/or families by licensed independent practitioners or their designees;
– the right to have their pain controlled;
– provide, to the best of your knowledge, accurate and complete information about your present complaint, past illnesses and other matters relating to your health care;
– report any unexpected changes in you condition;
– follow the treatment plan recommended by your physician, including instructions given by nurses and other healthcare workers;
– keep appointments or notify the physician or Hospital of your inability to do so;
– for your actions if you refuse treatment or do not follow instructions;
– fulfill financial obligations for your healthcare;
– follow Hospital rules and regulations affecting care and conduct;
– be considerate of the rights of other patients and personnel;
– assist in the control of noise, smoking and number of visitors;
– be respectful of the property of others and the Hospital;
– have visitors of your choice or deny visitation to anyone.